Yes! PNB offers Sensory-Friendly performances throughout the year. These performances feature a relaxed environment that includes lighting and sound modifications and flexible entry/exit between audience and lobby spaces. Click here to purchase tickets to a Sensory-Friendly performance.

Additionally, PNB has a Social Narrative Overview (which includes photos and explanations about the things you’ll […]

Need to take a break? No problem! Visit the quiet room on the First Tier. This secluded room has a window facing the stage and speakers with an adjustable volume knob. The quiet room is equipped with tall, movable chairs. Ushers can help guests locate these rooms as needed during a performance.

If you choose to […]

Registered service animals are permitted inside McCaw Hall and must remain on a leash or harness at all times.

Service animals aren’t permitted to sit in an aisle (between rows or between sections) due to emergency safety considerations, but they can sit on someone’s lap or under a seat.

For bigger animals, guests are welcome to use […]

Yes! McCaw Hall has several wheelchairs available free of charge on a first-come, first-served basis. Simply ask an usher, who will bring you a wheelchair and maneuver the chair as needed.

Please note ushers, other PNB staff, or McCaw Hall staff cannot assist patrons in any weight-bearing capacity (helping out of seats or cars, etc.). […]

Non-motorized scooters are allowed in McCaw Hall.

Motorized scooters are allowed in all lobby spaces, but not in the seating areas of the auditorium. Ushers will stow motorized scooters in the lobby closest to where the owner enters the auditorium. People who use motorized scooters and need assistance moving from the lobby to their seat may […]

PNB offers many seating options which are detailed below!

• Seats marked with a ♿ online are open spaces that can accommodate a wheelchair, other mobility devices, or a loose chair provided by McCaw Hall. Loose chairs can either have armrests or be without armrests upon request.
• Seats marked with a ⭐ online and labeled “Wheelchair […]
  

PNB offers select audio-described performances for visually impaired and blind patrons at $20 per ticket. The Sennheiser Listening System works throughout the hall. Learn more and purchase tickets here.

Additionally, PNB offers large-print programs at every performance and braille programs at select performances. Audience members can also rent binoculars for just $5.00. Programs and binoculars […]

Complimentary assisted listening devices (ALDs) are available. The ALDs are available right next to coat check, which is located on the north end of the building. When checking out an ALD, guests will be asked to leave valid identification. This will be returned when the ALD is returned.

All of McCaw Hall’s restrooms are ADA accessible, and restrooms are located on all levels of McCaw Hall. On the majority of levels, restrooms are located at the north and south ends of the building. On the Kreielsheimer Promenade level, restrooms are only located on the south end of the building. Additionally, accessible Family Restrooms […]

Yes! Elevators are located on every floor of McCaw Hall at the north and south ends of the building.